Privacy Policy
Last Updated: April 16, 2026
Introduction
Welcome to Stilume. We are committed to protecting your privacy and being transparent about how we handle information.
This Privacy Policy explains how we collect, use, store, and protect information when you use the Stilume website, application, and related services.
Information We Collect
We collect the minimum information needed to operate Stilume and provide the features you request.
Depending on how you use the service, that may include account details, subscription and billing records, product images you upload, prompts or project inputs, generated outputs, and customer support messages.
- •Account information, such as your email address, login details, and account status
- •Subscription and billing records needed to manage plan access, renewals, invoices, and payment history
- •Content you submit to the service, including uploaded product images, prompts, project settings, and generated images
- •Basic technical and usage information needed to secure, operate, and improve the service
Payment Information
Payment details are processed by third-party payment providers. Stilume does not store your full credit card or banking information on its own servers.
We may retain limited transaction records, such as payment date, amount, plan, and billing status, for accounting, fraud prevention, and customer support purposes.
How We Use Your Information
We use collected information only to operate and improve Stilume.
- •Provide account access and authenticate users
- •Process subscriptions, renewals, and billing-related requests
- •Store and process uploads, prompts, project data, and generated outputs
- •Send important service, billing, and account notifications
- •Respond to support requests and troubleshoot issues
- •Detect fraud, enforce our terms, and protect the security of the service
- •Improve product performance, reliability, and user experience
Data Storage and Security
We use reasonable administrative, technical, and organizational safeguards to protect user information.
Access to personal data is limited to personnel and service providers who need that access to operate, secure, or support Stilume.
No system is completely secure, but we work to protect information against unauthorized access, misuse, alteration, and loss.
Third-Party Services
Stilume relies on a limited number of third-party providers to operate the service. These may include providers for hosting, authentication, cloud storage, AI generation, email delivery, and payment processing.
We share only the information reasonably necessary for those providers to perform services on our behalf. Those providers are subject to their own privacy policies and contractual obligations.
Cookies and Similar Technologies
We may use essential cookies or similar browser storage technologies to keep you signed in, remember preferences, maintain session state, and support core product functionality.
You can control cookies through your browser settings, but disabling essential cookies may affect how the service works.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or export certain personal data, and to object to or restrict certain processing activities.
You may also cancel your subscription at any time through the billing tools made available in the service.
Data Retention
We retain personal information for as long as needed to provide the service, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymize personal information within a reasonable period, unless we are required to retain certain records for legal, tax, security, or accounting reasons.
International Users
If you access Stilume from outside the country where our providers operate, your information may be transferred to and processed in other jurisdictions.
By using the service, you understand that your information may be processed in countries that may have different data protection laws than your own.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will post the updated version on this page and revise the effective date.
Your continued use of Stilume after an updated Privacy Policy becomes effective means you accept the revised policy.
Contact
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at: